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Getting started
Accounts
Posts
Automation
API
Site
  • English
  • Русский
  • Getting started

    • Getting started
    • WordPress plugin
    • 1C-Bitrix module
  • Social accounts

    • Social network accounts
    • VKontakte
    • Telegram
    • Facebook
    • Instagram
    • Instagram — Session ID
    • Odnoklassniki
    • Max
    • Dzen
  • Posts

    • Posts
    • Creating and editing a post
    • Drafts, calendar and trash
    • Settings for different social networks
    • Engagement: likes, comments, views
  • Automation

    • Automation
    • New automation

      • Quick start
      • RSS feed as a source
      • Automation modes
      • Publication template
      • After setup
      • Troubleshooting
    • Classic autoposting

      • Classic autoposting in WordPress
      • Templates in the 1C-Bitrix module
  • Plans and billing

    • Plans and billing
  • ParrotAI and support

    • ParrotAI — AI assistant
    • Support

ParrotAI — AI assistant

ParrotAI is the built-in AI assistant of ParrotPoster. It answers questions about how the service works and can help you understand a publishing error. The assistant is available in the cabinet and on the embedded plugin pages when it is enabled for your account.

Good to know

  • An AI replies; a person does not join a ParrotAI conversation.
  • Answers may be inaccurate.
  • To reach a person, use Support.

How to open it

Cabinet pages have an Ask ParrotAI button (with an AI badge). Click it to open the conversation workspace. On a computer it is a panel over the page; on a phone it opens full screen. While ParrotAI prepares a reply, you can keep using the page.

Conversation

  1. Type your question in Ask a question and click Send.
  2. While the reply is being prepared you see the Thinking… status.
  3. Under every ParrotAI answer there are thumbs-up (Answer helped) and thumbs-down (Answer did not help) buttons. Click a pressed button again to undo your rating. Rating does not end the conversation — you can continue it at any time. Ratings are used to improve answers. If an answer did not fit, ask a follow-up question.
  4. For another topic click New conversation (an unsent message is discarded; confirm with Start new). Rule: one conversation is for one problem.

Conversation history

The History button opens Your recent conversations. Pick a conversation to open it and continue writing; Load more loads older ones. A conversation without a title is called Untitled conversation. Use Back to conversation to return from the list, Close to close the panel. If there are no conversations yet — Start your first conversation.

What ParrotAI can do

  • explain how to set up and use ParrotPoster features;
  • help you understand publishing errors.

Limitations and messages

If ParrotAI cannot give an answer, it explains why:

MessageWhat to do
This is outside what ParrotAI can help withAsk about ParrotPoster
ParrotAI is not sure enough to give a reliable answerRephrase the question: what you did and what you expected to see
This needs a person because it involves access or privacy
Billing questions are handled by support
This looks like a product issue for support
Contact Support; for billing see also Plans and billing
The AI model is unavailable right nowTry again later
The AI assistant has reached its usage limitTry again later
ParrotAI could not complete a replyAsk again
Could not send the request. Please try again.Send again
ParrotAI is not available yetThe assistant is not enabled for your account — look for answers in this documentation

Hand-off to support

Click Contact support: a request form opens with text prefilled from the conversation. More in Support.

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Last updated: 10/10/26, 2:44 AM
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