Engagement: likes, comments, views
ParrotPoster collects metrics of published posts from the social networks and shows them right in the Posts section — you do not have to open every network.
Where to look
- In the post list, a published post card shows totals across all accounts: Likes and reactions (tooltip "Likes and reactions combined"), Comments and Views. Until metrics are received, the card has no such row.
- In the post details window, in the Publication results block: metrics for each account separately, next to the View post link. Above the block you can see when the data was last refreshed ("Updated: …").
Which metrics each network provides
| Network | What is shown |
|---|---|
| VKontakte | likes, comments, views |
| Odnoklassniki | likes, comments |
| reactions (by kind), comments | |
| likes, comments (views if the connection method provides them) | |
| Telegram | reactions (per emoji); no comments or views |
| MAX | views only |
If a network does not provide a metric, it is simply not shown. Telegram and Facebook reactions are shown by kind ("❤ 5", "👍 3"); Telegram custom emoji appear as a generic icon with the tooltip "Custom emoji". In the card totals, reactions are added to likes.
How the data is refreshed
Metrics are requested automatically: the first time soon after publishing, and then the older the post, the less often. That is why numbers of a fresh post change more often.
To get fresh data right away, open the post and click Refresh metrics above the publication results. The button works no more than once per 5 minutes for each post: until then it is disabled and its tooltip says "Available again after …".
Metric states
Instead of numbers, an account row may show an explanation:
| What you see | What it means |
|---|---|
| "Waiting for metrics…" | the post has just been published and there is no first data yet |
| "Unavailable" | metrics are not collected for this post or account (the tooltip explains why) |
| "Could not refresh metrics" | the last attempt failed; the previous data is shown, a retry will follow later |
| "Refresh limited; showing last known data" | the social network asked not to query so often; the last received data is shown |
Tips
Metrics are not calculated instantly and may lag behind the social network until the next poll. Use Refresh metrics for the most up-to-date numbers.